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Introducing the Customers Module: A Built-in CRM for B2B Sales in Base

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Base has long since grown beyond being just an order management tool. Our goal is to build a complete platform that supports every aspect of modern e-commerce. Today, we’re taking another major step in that direction with the launch of the Customer Module — a built-in, lightweight CRM available directly within Base. The module is designed exclusively for B2B relationships. It allows you to...

How Ecommerce Brands Can Scale on Walmart Without Adding Operational Complexity

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Walmart has become a critical channel for ecommerce brands looking to diversify revenue, reach new customers, and scale beyond traditional marketplaces. With its massive customer base, trusted brand, and expanding fulfillment capabilities, Walmart is increasingly part of long term marketplace strategies. But selling on Walmart successfully requires more than simply listing products. As brands...

Unlocking Growth: How Amazon MCF and Base Revolutionise Multi-Channel Fulfilment

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Key Summary Amazon Multi-Channel Fulfilment (MCF) provides fast, reliable logistics using Amazon’s fulfilment network to ship orders from non-Amazon channels. Base.com connects all your sales channels, automates order routing, synchronises inventory in real time. Key difference: Amazon MCF handles the physical fulfilment. Base.com manages, automates, and optimises your entire multi-channel...

Why Micro-Warehouses and Dark Stores are Reshaping Urban India?

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Why Micro-Warehouses and Dark Stores are Reshaping Urban India?

If you’ve ordered groceries or that one forgotten ingredient online recently, and it arrived in under 30 minutes, you’ve experienced the quiet revolution happening just around your corner. This isn’t just fast delivery; it’s a profound logistical transformation powered by micro-warehouses and dark stores. For too long, e-commerce relied on big, impersonal warehouses out near the...

Mirakl Connect vs Base.com: Which Platform Is Best for UK Retailers Expanding Online?

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Key Summary Mirakl Connect allows sellers to expand across Mirakl-powered retailer marketplaces (B&Q, Decathlon, Debenhams, Macy’s). It provides catalogue mapping, order import/export APIs, status updates, and basic shipment workflows – but not full OMS or WMS capabilities. Base.com is a complete multi-channel operations platform (OMS + WMS + shipping + automation + repricing)...

How Integrated OMS, PIM, and WMS Systems Drive Cost Reduction and Boost Efficiency for Indian E-commerce Sellers?

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How Integrated OMS, PIM, and WMS Systems Drive Cost Reduction and Boost Efficiency for Indian E-commerce Sellers?

The digital commerce landscape in India is defined by hyper-growth, a diverse customer base, and intense competition. For Indian Direct-to-Consumer (D2C) brands and marketplace sellers, the key to scaling sustainably lies not just in front-end visibility, but in the flawless execution of their back-end operations. The complexity of managing inventory across multiple marketplaces like Amazon and...

Your Complete Guide to Base Connect — Dropshipping, Wholesale, Fulfilment & Retail Use Cases

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Key Summary Base Connect is a global B2B automation layer that links sellers, dropshippers, suppliers, wholesalers and fulfilment partners in real time — anywhere in the world. It synchronises products, stock, pricing, orders, returns and workflows across both sides of the supply chain. Fully integrated into Base OMS, WMS, PIM and Automation tools — no extra software needed. Designed for...

Base Changelog – November 2025

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Chengelog June 2025

Product Manager and Order Manager Automatic Actions Extended options for the “Postcode” conditionIn Automatic Actions, we’ve added the operators “Starts with” and “Ends with” to the Postcode condition. Base Connect Trade credit – recurring settlements We’ve added a feature for automatic generation of technical orders and collective invoices for Connect partners.This option reduces the need to...

Amazon FBA vs FBM vs Seller Flex: Which Model Maximizes Profits for Indian Sellers?

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Amazon FBA vs FBM vs Seller Flex: Which Model Maximizes Profits for Indian Sellers?

For Amazon sellers in India, fulfillment strategy isn’t just an operations concern, it can make or break your margins. Between rising logistics costs, GST/tax implications, storage overheads, customer expectations for speed, and Prime/“fast delivery” status, choosing how you fulfill your orders is one of the key levers in profitability. The three major models are: FBA (Fulfillment by Amazon) –...

Base.com Recognized by Gartner® as a Sample Channel Integration App (CIA)

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Base.com Recognized by Gartner® as a Sample Channel Integration App (CIA)

We know the technological value of our system compared to the competition, but it is always gratifying when independent experts appreciate it as well. We are pleased to share that Base.com has been identified by Gartner® as an example of a Channel Integration App (CIA). Gartner® – A Global Benchmark for Technology Solutions Gartner® is a world-renowned American research and advisory company...

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