When a brand moves beyond early traction, the real pressure is not sales volume. It is margin stability. At a small scale, performance ads look efficient because you are targeting high-intent users. CAC may sit at ₹400 to ₹500, conversion rates hover around 3%, and frequency stays under 2. But once monthly spends cross ₹30 to ₹40 lakhs, audience saturation begins. CPMs rise 25% to 40%, conversion...
Our US CEO Maciej Stanski recently sat down with Scott Needham on the Smartest Amazon Seller podcast for a wide-ranging conversation about multichannel ecommerce operations, where ecommerce is heading, and what operators need to do about it. Watch the full conversation below, or read on for the key takeaways. Amazon is still king, but it’s getting harder to win on Amazon remains the anchor...
Orders are growing, your warehouse is running at full speed, and your campaigns are live. But do you actually know which products are driving profit — and which ones are quietly eating into it? Most store owners realise this too late. That’s why we’ve just introduced two new features to Base Analytics: Inventory Insights and an AI Analytics Agent. Both are available at no extra cost within your...
If you’re selling across four or more channels, you already know the problem. Listings fall out of sync. Inventory gets stale. Suppressions go unnoticed. And the more channels you add, the worse it gets. Most sellers assume it’s a tool problem. It’s not — it’s a structural one. Each marketplace has its own title limits, category taxonomy, image specs, and suppression logic...
For ecommerce brands, growth has shifted. It’s no longer about choosing the right channel. It’s about managing all of them. Marketplaces like SHEIN are opening up massive new demand. Fulfillment solutions like Amazon Multi Channel Fulfillment (MCF) are making delivery faster and more scalable than ever. So why do so many brands still struggle to expand? Because adding channels often adds...
When a D2C brand starts scaling, revenue feels exciting. But as orders grow, so do returns. And when returns increase, margins quietly shrink. This is where the D2C returns impact on profitability and RTO losses. Then margins start becoming very real for Indian sellers, especially those operating across their own website and marketplaces like Amazon, Flipkart, and Meesho. In India, return rates...
India’s D2C e-commerce market was valued at $87.5 billion in 2025 and is projected to hit $108.76 billion in 2026, growing at a 24.3% CAGR toward $322 billion by 2031. Smartphone penetration is closing in on a billion users, quick commerce is expanding at a 70-80% CAGR, and a February 2026 McKinsey report confirms D2C is growing nearly three times faster than traditional online marketplaces...
Product Manager & Order Manager (OMS) Automatic Actions New condition: Return form (Orders) A new condition for Orders lets you check which return form a return was created from. You can then trigger different actions based on the form — especially useful for merchants running multiple brands or sales entities who need to separate return workflows. Additional Fields (list-type): multi-select...
Reaching ₹10Cr ARR feels like validation. It tells you the product works, customers are buying, and demand exists. But this is also the stage where many Indian D2C brands unknowingly enter risky territory. The numbers look good on the surface, yet cash pressure slowly starts building in the background. Till this point, growth hides inefficiencies. Discounts feel manageable, ad spends feel...
In 2026, e-commerce growth can happen overnight. One viral Instagram reel or a successful “Big Billion Days” sale can take a seller from 50 orders a day to 5,000. But here is a sobering statistic: 70% of growing D2C brands in India struggle to stay profitable because their backend costs rise faster than their sales. India’s e-commerce order volume is projected to reach 15...