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Responso allows you to manage messages from different sources in one panel - it collects messages from Amazon, Allegro, email inboxes and Facebook, among others. It also has a useful autoresponder function.
Integration with Responso also makes it easier to work in the Base.com panel itself. By the order card in the Base.com panel you can see all correspondence with the customer from Responso with the possibility of continuing the conversation directly in Base.com. Additionally, in the 'Orders' tab you can see the 'Responso' subcategory along with information about how many messages are waiting for a response.
Responso + Marketplace
Responso + Shops
Responso + Fulfillment