1. Direct & Flipkart variants
| Feature | Ekart Logistics (Direct) | Ekart Logistics (Flipkart) |
|---|---|---|
| Credentials needed | API Key & Merchant ID | Flipkart account selector |
| Label source | Generated in Base.com | Pulled from Flipkart API |
| RTD update | Not applicable | Auto‑marks Ready to Dispatch |
| Best for | D2C websites, marketplaces outside Flipkart | Flipkart sellers using Ekart |
2. Prerequisites
-
Direct variant
-
Ekart Merchant ID & API Key (request from Ekart support).
-
Pickup address and GSTIN.
-
-
Flipkart variant
-
Flipkart Seller Hub login with API access enabled.
-
Completed location mapping in the Flipkart integration guide. base.com
-
3. Step‑by‑step setup
-
Log in to Base and go to Integrations → Add integration.
-
Search “Ekart”, then choose the variant that matches your workflow.
-
For Ekart Logistics Direct:
-
Account name e.g.“Ekart Bangalore”.
-
Insert API Key / Merchant ID from Flipkart
-
Fill Sender company name, Sender city, Sender state, Sender postal code
-
- For Ekart Logistics Flipkart:
-
Account name e.g “Ekart Pune”.
-
Pick your Flipkart account from the list.
-
Fill optional fields: Print Invoice with Shipping Label, Print SKU on shipping label
-
Click Save. Your account appears in Shipping → Couriers.
4. Sending your first package
-
Open an order, hit Send package → Ekart Logistics.
-
Confirm weight & dimensions.
-
Click Generate label – the PDF opens instantly, tracking number is saved.
-
For Flipkart orders, Base automatically flips the order status to Ready to Dispatch (RTD). base.com
-
Go to Shipping → Ekart → Download manifest and hand parcels to the driver.
5. Automation tips
-
Batch labels – select up to 500 orders and bulk‑print.
-
Auto‑emails – trigger a “Your order is on the way” template when Ekart status = In Transit.
-
Multiple sender addresses – connect the Direct variant twice with different warehouses to show the right return address automatically.
6. Troubleshooting
| Message | Likely cause | Fix |
|---|---|---|
| “Invalid Merchant ID” | API key pasted into wrong field | Swap fields, save again |
| “Weight missing” | Order has no weight | Edit product → add weight in kg |
| Label shows blank | Browser PDF blocker | Allow pop‑ups for Base.com |
7. Base.com vs aggregator apps
-
All‑in‑one OMS – Shiprocket & ClickPost are shipping layers only; Base covers inventory, repricing and WMS on the same login. ShiprocketClickPost
-
Unlimited courier accounts – no per‑account fee, perfect for franchises.
-
No per‑label surcharge – pay Ekart rates directly; aggregators add a margin.
-
Native marketplace sync – automatic RTD, return tracking and invoice upload for Flipkart and others.
-
AI workflow builder – drag‑and‑drop rules to assign courier, print GST invoices or notify customers in WhatsApp.
8. FAQ’s
Q: How do I get an Ekart API key for Base?
A: Request it from Ekart Merchant Support → paste into API Key field in the Direct variant settings.
Q: Can Base print Ekart invoice and label on one page?
A: Yes – in Flipkart variant set “Print invoice with shipping label” → Yes before saving.
Q: Does Base automatically mark Flipkart orders RTD?
A: Yes. After you generate an Ekart label, Base instantly sends the RTD call to Flipkart. base.com
Q: I run multiple warehouses. Can I connect Ekart twice?
A: Absolutely. Base allows unlimited Ekart accounts with different sender addresses.
Q: How is Base different from Shiprocket or ClickPost?
A: Base is a full OMS + WMS with no label markup and supports every sales channel; aggregators focus only on shipping and charge per label.
9. Why connect Ekart to Base.com?
-
One dashboard for every order – manage Ekart alongside Amazon, Shopify, Flipkart and 90 + other channels in the Base Order Manager.
-
Instant AWB & tracking – Base pulls Ekart’s API in real time, so customers receive their tracking link seconds after label creation.
-
Unlimited sender accounts – add multiple warehouses or franchise locations at no extra cost.
-
Regional optimisation – GST‑ready invoices, India‑specific automatic actions and ONDC‑compatible tracking.