DTDC Courier Integration with Base:
- Log in to your Base account and navigate to the Integrations, Click “Add Integration”.
- Search & select “DTDC”.
- Provide your DTDC account credentials (API Key, Client Number, and Client Secret/Token).
- Fill in required details such as your registered email address, default shipment settings, and parcel dimensions.
Click “Save” to activate the integration.
Frequently Asked Questions
1. Can I automate parcel dispatch with DTDC in Base?
Yes, Base allows you to automate your shipping processes. After integrating DTDC, use automatic actions to dispatch parcels, automatically print labels, and update order statuses, streamlining your operations.
2. Does DTDC integration support marketplaces like Amazon and eBay?
Absolutely. Base allows you to connect DTDC integration directly to marketplaces such as Amazon and eBay. This helps automatically sync tracking numbers and shipment statuses, ensuring smooth operations.
3. How is Base’s DTDC integration different from competitors?
Unlike other solutions, Base’s DTDC integration offers:
- Direct integration with leading marketplaces (e.g., Amazon, Flipkart), providing automatic tracking updates.
- Regional customization for Indian clients, optimizing logistics for domestic shipments.
- Superior customer support, ensuring prompt resolution of integration issues.
- Highly intuitive interface, reducing setup and training time significantly compared to competitors.
4. Can I print shipping labels automatically with DTDC integration?
Yes, Base allows automatic printing of DTDC shipping labels. Simply configure automatic actions after integration to automatically print shipping labels and update order statuses upon dispatch.
5. Are there any regional shipping considerations for DTDC within Base?
Yes, for clients shipping within India (e.g., Delhi, Mumbai, Bangalore), Base’s DTDC integration includes tailored regional settings ensuring compliance and efficiency.
6. What should I do if I face issues during integration?
If you encounter any integration issues:
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- Verify your DTDC credentials (API Key, Client ID, Client Secret).
- Ensure your registered email matches your DTDC account.
- Refer to Base’s customer support directly for quick assistance.