Step-by-Step Guide: Integrating iThink Logistics with Base.com
Step 1: Get API Credentials from iThink
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Log in to your iThink Logistics user panel: https://my.ithinklogistics.com/login
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Navigate to “Store Integration” > click “Add Store”
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Choose “API” as the integration type
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Copy the Token and Secret Key from the bottom of the form
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Keep these handy for Base.com configuration
Regional Tip: If you’re a Delhi-based seller, use your local warehouse pin code to improve pickup efficiency with iThink.
Step 2: Connect iThink Logistics in Base.com
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Log in to your Base.com Panel
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Go to “Integrations” → “Add Integrations”
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Choose iThink Logistics from the available couriers
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Enter the Token, Secret, and other fields you copied
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Now return to iThink panel → Fill in all the required information and click “Done”.
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Under “Store integration” > “View Store” you will find the store ID – copy it to the form in the Base.com panel.
🏢 Step 3: Add Warehouse Address & Dispatch Point
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In iThink, click the ⚙️ gear icon → go to “Warehouse Address”
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If you haven’t already, add a new warehouse (e.g., Bengaluru, Pune, Mumbai)
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After saving, you will see:
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Dispatch Point ID (copy it)
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Return Point ID (can be the same)
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Paste both IDs into the Base.com form under the iThink integration settings
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Click “Save & Finish”
That’s it! Your integration is now live.
How to Use the Integration (Post-Setup)
Once configured, you can:
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Generate labels directly from the Order List or Order Card
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Download, print, or bulk dispatch using the Label Manager
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View shipment statuses synced in real-time
🔁 Note: You can update credentials anytime via Settings > Integrations > iThink Logistics
FAQ’s:
Q: What’s the dispatch point ID in iThink Logistics?
A: It’s found in your iThink Logistics panel under Warehouse Address after you add your pickup location. It’s required for Base.com integration.
Q: How is Base.com integration better than using iThink directly?
A: With Base.com, you manage orders, generate labels, and track shipments in one place—no need to switch between multiple panels or export/import files.
Q: Can I generate bulk labels for my orders with iThink on Base.com?
A: Absolutely. Go to the Order List, select orders, and use the bulk label generator for iThink Logistics shipments.
Q: What if I ship from multiple locations like Delhi and Bengaluru?
A: Add separate warehouses in ithink and set dispatch points accordingly. Base.com supports multiple warehouse integrations for region-specific shipping.
Q. Does Base charge extra per shipment?
A: No. Your ithinklogistics contract rates apply; Base adds no per-label fee.