Courier accounts and printing

In the BaseLinker panel, you can dispatch courier shipments and print labels. If you have an agreement with selected carriers, such as DHL, DPD, Royal Mail, you can connect integrations and dispatch shipments using your carrier agreements directly in the system.

Most of the courier integrations available in the BaseLinker system allow for:

• dispatching packages – for a single order, in bulk for multiple orders, or automatically;
• printing shipping labels, also automatically;
• generating manifest books, handover protocols (if needed);
• automatically transferring tracking numbers to marketplace platforms and/or online stores;
• sending messages to customers with a link to track their shipment.

Connecting a carrier account

To connect a carrier account, follow these steps:

1. In the BaseLinker system, go to Integrations → +Add integration.
2. In the Couriers section, select the carrier.
3. On the Connecting accounts screen, enter the required data.
4. Click the Save button.

For most integrations, you need to provide the following information:

• Account name – this can be any name identifying the account in the BaseLinker system. This is important if several accounts have been created in a given module;
• access data – depending on the carrier, the integration requires either a login and password to the carrier’s panel or a special login and password for API access. Contact your sales representative on the carrier’s side to obtain access data;
• package sender details – this includes company name, contact person, address, postal code, city, country, phone, email, COD account number, etc.;
• default package weight information – it’s possible to provide a default weight for all shipments sent via the selected integration or to block the maximum package weight (the shipment will not be dispatched if its weight exceeds the value specified here);
• label print type – e.g., PDF, ZPL and size, e.g., A6, A4;
• additional information – visible on the waybill, e.g., order number;
• pickup hours (if the integration allows for courier booking).

Integrations with courier brokers

If you don’t have agreements with specific carriers, you can connect an integration with a courier broker, such as BLPaczka. This will allow you to dispatch shipments with many carriers, both within Poland and internationally, without signing additional agreements.

Export shipments

Some integrations with carriers and courier brokers, such as GoGlobal or Menedżer Wysyłek, allow for sending shipments to countries outside the EU, e.g., to the United Kingdom. Using these integrations, you can fulfill customs clearance obligations, including adding an invoice, completing the CN number, directly in the BaseLinker panel.

Marketplace-related integrations

Some marketplace platforms have their own courier integrations. These include: Allegro, Erli, eMAG, Amazon.

If you have been dispatching shipments directly in the Allegro panel until now, you can dispatch the same types of shipments directly in the BaseLinker panel, thanks to the integration with Wysyłam z Allegro. A separate courier integration needs to be connected for each Allegro account.

Automatic dispatch of shipments

The process of dispatching shipments can be fully automated by creating automatic actions that, upon meeting selected conditions, will create a label for a specific carrier in previously selected dimensions, number of parcels, or weight. You can also create a personal event (button, keyboard shortcut, barcode). For example, you can create custom events: Parcel Locker A, Parcel Locker B, Parcel Locker C with an assigned barcode or button. Then, scanning the Parcel Locker A event code will dispatch a shipment with size A.

Printing labels

Thanks to the free integration with BaseLinker Printer, you can connect your label printer to the system. This allows for automatic printing according to your settings, e.g., immediately after creating a shipment or after scanning the appropriate barcode. You can connect any number of printers to BaseLinker: label printers (e.g., Zebra type) or regular printers. There’s no need to download the PDF file to your computer to print them – printing is done directly from the system. If you have multiple workstations with printers in your warehouse – you can connect all of them and set a default printer for each employee.

Ordering a pickup

In the carrier integration settings (Integrations → Courier account) in the Created packages table, you will see all packages sent using the selected integration along with their current status. From here, you can also order a pickup (for integrations whose API provides this option). Just select the shipments for which you want to order a pickup and use one of the two available Order a pickup buttons

Automatic pickup ordering

For courier integrations where booking a courier from BaseLinker is possible (green Ordering courier icon on the list of connected integrations), the functionality of automatic courier ordering is available. You can find automation settings in the courier integration settings.

Automations are run daily at the time you specify, according to the configuration.