How to Integrate FirstCry with BaseLinker: A Complete Step-by-Step Guide

Step 1: Obtain FirstCry Vendor Credentials

Before setting up the integration in BaseLinker, you need two key pieces of information:

1. Vendor Code

2. Vendor Email/Login ID

These details are not the same as the ones available on the FirstCry VCom panel. To get them:

• Contact your FirstCry Account Manager via email.

• Request your Vendor Code and Login ID.

📌 Example of Vendor Details:

• Vendor Name: M Cub

• Vendor Code: BANG-MC

• Login ID: [email protected]

• Warehouse Mapped: BANGALORE2

 Tip: To find your details on the FirstCry VCom panel, hover over your email address at the top right corner, select the correct seller profile, and copy the displayed information.

Step 2: Setting Up FirstCry Integration in BaseLinker

Once you have your credentials:

1. Log in to your BaseLinker account.

2. Go to Integrations > Add Integration > FirstCry.

3. Enter the Vendor Code and Login ID provided by FirstCry.

Selecting Order Type:

• Choose B2C if you are only handling dropshipping.

• Choose B2B+B2C if you handle both bulk orders and dropshipping.

Step 3: Configuring Order Status Mapping for FirstCry

To ensure smooth status updates between BaseLinker and FirstCry:

Recommended:

• Create a new BaseLinker status called DISPATCHED after your RTS (Ready to Ship) status.

• Manually move orders from RTS to DISPATCHED to trigger shipment updates on FirstCry.

• Alternatively, you can set a time-based automation (e.g., move orders to DISPATCHED 5–10 minutes after RTS).

Handling FirstCry Shipping vs. Seller’s Own Shipping

Scenario 1: FirstCry Shipping

• Add FirstCry Courier as a separate integration.

• Associate your marketplace with this courier setup.

• Pull shipping labels and invoices directly.

Scenario 2: Seller’s Own Shipping

• BaseLinker automatically updates tracking numbers to FirstCry when the shipment is created.

What Can You Do with FirstCry Integration in BaseLinker?

Here are the key capabilities you unlock:

• ✅ Order Import: Seamlessly pull orders from FirstCry.

• ✅ Order Fulfillment: Supports both seller-ship and marketplace-ship models.

• ✅ Status Sync: Push shipped and delivered statuses back to FirstCry.

• ✅ Offers Import: Sync your product offers easily.

• ✅ Invoice & Label Pull: For marketplace shipping.

How to Contact FirstCry for Support

If you need help obtaining your credentials or configuring FirstCry on VCom:

• Reach out to your dedicated FirstCry Account Manager.

• Ensure you share the correct Seller Name, Vendor Code, and Warehouse Info.

Setting up FirstCry integration with BaseLinker is simple once you have the correct credentials. By configuring your statuses and selecting the right shipping model, you can automate your order management, inventory updates, and shipping processes—saving time and improving accuracy.