Slack is a powerful messenger for small and medium enterprises, although used also by giants such as eBay and Amazon. This application allows you to improve group communication and provides an alternative to email.
To connect the application, follow these steps:
- Sign in api.slack.com
- Follow the instructions described on get.slack.help/hc/en-us/articles/215770388-Create-and-regenerate-API-tokens in “Create a new legacy token”.
- Go to Integrations → Add integration → Other → Slack. In the form, provide the token.
When the plug-in is enabled and configured, the basic list of automated actions will be extended with an additional item “Send Slack message”.
This item can be helpful for example when sending information about a new order to the team. In this case, all you have to do is to select the appropriate Slack channel, in which the message is to be sent, and specify the sender and content.
When configuring Slack messages you can use tags available in email/sms templates:)