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E-commerce

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AI in Base #5: sell where your customers are already having conversations

Selling directly through an AI conversation is becoming one of the next major shifts in…
SL Simon Lam
7 min · 01/09

EDI or API: How Amazon Vendors Connect Today

Amazon runs two separate programs for anyone selling through the platform. Vendor Central is the…
SL Simon Lam
11 min · 28/08

Amazon Returns Explained: Seller Rules, Policies & How to Automate Processing in Base

E-commerce return processing is rarely glamorous, but on Amazon, it is high-stakes. Between strict refund…
SL Simon Lam
8 min · 24/08

AI in Base #4: count products from a photo in the WMS App

A delivery arrives at the loading bay. Hundreds of items are packed in boxes, and…
SL Simon Lam
4 min · 18/08

ERP Integration Challenges (and How to Solve Them)

Connecting an ERP system to the rest of your business software promises a single source…
SL Simon Lam
8 min · 12/08

How to connect Odoo to Base: full integration setup guide

If you run accounting, invoicing, or warehouse operations in Odoo and sell across marketplaces and…
SL Simon Lam
11 min · 07/08

AI in Base #3: AI Assistant — get help in the Base panel before raising a ticket

The AI Assistant in Base answers questions about the system, explains integration errors and helps…
SL Simon Lam
5 min · 04/08

NDR Management for Indian D2C Brands: How to Recover Failed COD Deliveries Before They Become RTOs

NDR management for COD delivery recovery in India is the operational gap that turns recoverable…
M Manav
14 min · 22/07

AI in Base #2: Autosell – AI agents for marketplace listings

Creating marketplace listings is one of the most repetitive parts of multichannel selling: selecting a…
SL Simon Lam
8 min · 21/07

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