The story of every high-growth Indian Direct-to-Consumer (D2C) brand follows a similar trajectory: a brilliant product, explosive sales on platforms like Amazon India and Flipkart, and finally, the launch of a high-margin, brand-building D2C website. This rapid ascent creates immense opportunity, but it also creates the operational monster known as Multi-Channel Chaos. For a brand moving from...
The Indian e-commerce landscape is a vast, high-stakes battleground where visibility is gained on major platforms like Amazon India, Flipkart, and Myntra, but long-term profitability is often secured through the brand’s own Direct-to-Consumer (D2C) channel. For the modern Indian seller, the challenge is clear: how do you manage sales, inventory, and fulfillment across these highly specific, often...
Every e-commerce business relies on one simple truth: you cannot sell what you do not have, and you cannot profit from what you cannot move. Inventory management, the discipline of ensuring the right product is available at the right time and in the right place is the core engine of your online store. Yet, this critical function is often plagued by mistakes that silently erode profit margins...
Every e-commerce seller in India knows the thrill of seeing a new order notification pop up. But that excitement can quickly turn into frustration when the same order bounces back as a return. Returns are no longer rare, they are part of the Indian buying culture, especially in fashion, electronics, and COD heavy segments. Yet, for sellers, every return triggers a ripple of hidden costs and...
Base is being expanded with new modules, features and options every day. Below is a list of the modifications made in November. The most important updates are described in separate blog posts as they are implemented. Product Manager and Order Manager Automatic Actions Added Payment link created event in Automatic Actions Added the Connect employee profile in Automatic Action conditions New...
Product Manager and Order Manager Automatic Actions Extended options for the “Postcode” conditionIn Automatic Actions, we’ve added the operators “Starts with” and “Ends with” to the Postcode condition. Base Connect Trade credit – recurring settlements We’ve added a feature for automatic generation of technical orders and collective invoices for Connect partners.This option reduces the need to...
India’s e-commerce engine is shifting gears, and it’s not the metros leading the charge anymore. The real action is happening in Tier 2 and Tier 3 cities like Jaipur, Indore, Surat, Patna, and Kochi. With affordable smartphones, cheap data, and rising digital literacy, these cities are producing millions of new online shoppers who are curious, aspirational, and eager to try new...
For Indian eCommerce sellers, whether you are selling on Amazon, Flipkart, Meesho, JioMart, or your own Shopify or WooCommerce store, one of the biggest threats to your profit margin is operational error, especially during the picking and packing stage of order fulfillment. These mistakes may seem small, but they have a compounding impact on your bottom line. Most sellers invest heavily in...
For Amazon sellers in India, fulfillment strategy isn’t just an operations concern, it can make or break your margins. Between rising logistics costs, GST/tax implications, storage overheads, customer expectations for speed, and Prime/“fast delivery” status, choosing how you fulfill your orders is one of the key levers in profitability. The three major models are: FBA (Fulfillment by Amazon) –...
We know the technological value of our system compared to the competition, but it is always gratifying when independent experts appreciate it as well. We are pleased to share that Base.com has been identified by Gartner® as an example of a Channel Integration App (CIA). Gartner® – A Global Benchmark for Technology Solutions Gartner® is a world-renowned American research and advisory company...