Product Manager & Order Manager (OMS) Automatic Actions New condition: Return form (Orders) A new condition for Orders lets you check which return form a return was created from. You can then trigger different actions based on the form — especially useful for merchants running multiple brands or sales entities who need to separate return workflows. Additional Fields (list-type): multi-select...
Reaching ₹10Cr ARR feels like validation. It tells you the product works, customers are buying, and demand exists. But this is also the stage where many Indian D2C brands unknowingly enter risky territory. The numbers look good on the surface, yet cash pressure slowly starts building in the background. Till this point, growth hides inefficiencies. Discounts feel manageable, ad spends feel...
At around ₹30Cr, the game quietly changes for most D2C founders in India. Until this point, growth is driven by speed. Marketing experiments work, WhatsApp follow-ups convert, marketplaces bring volume, and founders can personally step in when something breaks. The business feels fast and responsive. Then scale kicks in. Logistics bills increase sharply, especially with higher RTO rates on COD...
In 2026, e-commerce growth can happen overnight. One viral Instagram reel or a successful “Big Billion Days” sale can take a seller from 50 orders a day to 5,000. But here is a sobering statistic: 70% of growing D2C brands in India struggle to stay profitable because their backend costs rise faster than their sales. India’s e-commerce order volume is projected to reach 15...
Did you know that according to industry benchmarks, nearly 30% of a scaling company’s revenue is leaked through operational inefficiencies? For Indian sellers navigating the hyper-competitive landscapes of marketplaces like Amazon, Flipkart, or Zepto, this isn’t just a statistic; it is a daily reality. While your dashboard might show a 400% growth in order volume, your warehouse floor might...
The Operations Playbook for Growing Walmart Marketplace Brands Walmart Marketplace is quickly becoming one of the most competitive and profitable channels for eCommerce brands. To succeed, sellers need strong operational fundamentals, not just great products. We partnered with SellCord to break down the key strategies every Walmart seller should implement to scale efficiently. 1. Optimize Product...
In 2026, the Indian e-commerce market is moving faster than ever. Almost 100% of India’s pin codes are now ordered online. But here is a shocking fact: nearly 60% of high-growth brands in India get stuck when they try to cross the ₹10 crore revenue mark. They have great products and happy customers, but their backend is a mess. The reason? They are struggling with operational data issues. As a...
How to Spot Bottlenecks Before They Slow Your Growth Growing an e-commerce business should create momentum. But for many brands, growth creates something else entirely: more complexity, more manual work, and more operational friction. Orders increase. Channels multiply. Inventory gets harder to manage. Teams spend more time fixing issues than improving performance. And that raises an important...
Did you know that the average Indian e-commerce brand loses nearly 25% of its potential annual revenue not to competition or marketing inefficiency, but to internal friction? While most sellers obsess over customer acquisition costs and ROAS, the real profit killers are often hidden much closer to home, inside the invisible walls separating their own teams. In a market as fast-moving as India’s...
In the Indian e-commerce ecosystem, returns to origin (RTO) are often dismissed as a cost of doing business. A necessary evil. A customer-first compromise. But the numbers tell a far more dangerous story. In 2025 alone, Indian sellers lost nearly ₹2 lakh crore in revenue due to returns. What was once positioned as a retention lever has quietly transformed into one of the largest profit leakages...