No, generating a register for deleted orders is not possible.
No, generating a register for deleted orders is not possible.
No, editing sales registers is not possible.
No, importing invoices from Amazon is not possible.
Currently, it’s possible to download returns from Allegro, Pigu, Zalando – this option should also become available for marketplaces such as Amazon and eBay in the future.
Absolutely, we encourage you to check out the Returns article.
Yes, products on the return card can be edited.
Unfortunately, at the moment it’s not possible to use the shop’s order number.
Yes, in the return form settings you can set the return timeframe in relation to either the order date or the last status change.
Yes, return information is visible on the order card.
At present, you can create an additional field with the type set to file. This will allow you to add a photo to the given return.
At present, there is no possibility to create printouts from the Returns section. It’s possible that such functionality will appear in the near future.
The product’s storage quantity will increase after clicking the Complete button on the return card ‒ you can also trigger the return processing through an automatic action.
Currently, there is no such option ‒ the customer provides the products to return and the reason for the return.
You can add personal event buttons to the return card and to the returns list.
Yes, by changing the product price in the return, you can alter the refunded amount.
Currently, there is no such option yet.
If the size is not specified in the name, it can be provided in the product parameters ‒ they are displayed in the return form.
Currently, not yet.
Currently, there is no such option yet.
You can create an automatic action that will initiate a refund on Allegro based on returns ‒ however, you should keep in mind that returns from Allegro are automatically accepted, so it would be necessary to use another main event.
It is possible that such an option will be added in the future ‒ we invite you to follow our blog, where posts about the latest updates appear.
No ‒ using the form, a return can only be submitted once.
Currently, a return can only be accepted or rejected in its entirety.
At the moment, actions can be triggered by a status change ‒ but only for the entire return.