FAQ Base.com

Current topic: Online shops

Online shops

Why isn’t a product created in the store visible in the Marketplace Listing tab?

For better connection stability, the integration works with a cache that automatically refreshes approximately every hour. Therefore, if a product is not visible for marketplace listing or doesn’t import to the catalog, please wait.

Why do photos in the store appear only after some time when a product is created via API?

To avoid timeouts, we’ve added a mechanism where photos are sent separately after product creation. This typically takes a maximum of a few minutes after creating the product itself.