Wykryliśmy, że Twój język / region może być inny
Freshdesk is a system for processing e-mail messages, allowing consultants to efficiently manage correspondence with customers. It provides an opportunity to sort and tag messages, consult them within a team or prioritize requests.
Integration between Base.com and Freshdesk automatically searches for orders associated with the sender's email address of a particular message. Next to the message body, Freshdesk displays an additional side panel showing the orders of a particular customer. Clicking the order number takes you directly to the order card in the Base.com panel.
.This solution reduces switching between systems and manual searching for orders. It also allows you to quickly check, for example, the order status or date, as this information is already displayed within the Freshdesk add-on.
The Base.com - Freshdesk integration also allows you to create a new order for a customer directly from within the Freshdesk add-on, e.g. as soon as you read such request in an email request.
Using the Freshdesk add-on is free, without any limit on the number of processed messages.
To learn more about the integration, see the article Freshdesk.
Integration between Base.com with Amazon Multi-Channel Fulfillment streamlines picking, packing and shipping of products from Amazon's warehouse to a buyer from another sales channel (e.g. eBay, Etsy or your own shop). The module allows convenient handling of shipments directly in the Base.com panel.
Explore the possibilities of integrating Base.com with Amazon Multi-Channel Fulfillment:
Freshdesk + Marketplace
Freshdesk + Shops
Freshdesk + Fulfillment
