In India, the complexity of moving products from a warehouse to a customer’s doorstep has evolved rapidly. For modern brands, the challenge is no longer just about receiving an order but ensuring that the logic behind fulfilling it is airtight. As businesses scale, they often encounter scenarios where a single order cannot be shipped in one go, perhaps because items are located in different...
Base has long since grown beyond being just an order management tool. Our goal is to build a complete platform that supports every aspect of modern e-commerce. Today, we’re taking another major step in that direction with the launch of the Customer Module — a built-in, lightweight CRM available directly within Base. The module is designed exclusively for B2B relationships. It allows you to...
For Indian sellers, the journey from “Order Placed” to “Order Delivered” is often a race against time, geography, and unpredictable logistics. The Indian e-commerce landscape is unique, where a customer in a Tier-3 town expects the same delivery speed as someone in a metro. Managing this at scale without a robust Order Management System (OMS) is nearly impossible. When you...
The difference between a growing D2C brand and a struggling one often comes down to how they handle the products they don’t have on the shelf yet. Whether it is a sudden surge during the Diwali sale or a high-anticipation product launch, managing inventory gaps is a daily reality for Indian sellers. When a customer lands on your website and finds a “Sold Out” badge, you...
The Indian retail market is currently navigating a period of rapid growth, but for many sellers, this growth comes with a hidden cost. While getting a customer to complete a purchase is a win, the real challenge begins after the package leaves the warehouse. In a landscape where Cash on Delivery remains a preferred choice for millions, managing the lifecycle of an order is complex. Leading brands...
Walmart has become a critical channel for ecommerce brands looking to diversify revenue, reach new customers, and scale beyond traditional marketplaces. With its massive customer base, trusted brand, and expanding fulfillment capabilities, Walmart is increasingly part of long term marketplace strategies. But selling on Walmart successfully requires more than simply listing products. As brands...
Key Summary Amazon Multi-Channel Fulfilment (MCF) provides fast, reliable logistics using Amazon’s fulfilment network to ship orders from non-Amazon channels. Base.com connects all your sales channels, automates order routing, synchronises inventory in real time. Key difference: Amazon MCF handles the physical fulfilment. Base.com manages, automates, and optimises your entire multi-channel...
Key Summary Mirakl Connect allows sellers to expand across Mirakl-powered retailer marketplaces (B&Q, Decathlon, Debenhams, Macy’s). It provides catalogue mapping, order import/export APIs, status updates, and basic shipment workflows – but not full OMS or WMS capabilities. Base.com is a complete multi-channel operations platform (OMS + WMS + shipping + automation + repricing)...
The digital commerce landscape in India is defined by hyper-growth, a diverse customer base, and intense competition. For Indian Direct-to-Consumer (D2C) brands and marketplace sellers, the key to scaling sustainably lies not just in front-end visibility, but in the flawless execution of their back-end operations. The complexity of managing inventory across multiple marketplaces like Amazon and...
Key Summary Base Connect is a global B2B automation layer that links sellers, dropshippers, suppliers, wholesalers and fulfilment partners in real time — anywhere in the world. It synchronises products, stock, pricing, orders, returns and workflows across both sides of the supply chain. Fully integrated into Base OMS, WMS, PIM and Automation tools — no extra software needed. Designed for...