What is the Base.com Audit?

Comprehensive Account Analysis

The Base.com Audit is an in-depth analysis of over 120 features in your account. It uncovers hidden potential and highlights specific areas for optimisation.

Clear Report with Recommendations

The result of our analysis is a clear report with actionable recommendations. It helps you streamline process automation, improve order management, and increase your business’s operational efficiency.

Expert Support

The package also includes three hours of consultations with a Base.com expert, giving you immediate support for implementing changes or developing a further growth plan for your account.

Maximise System Potential

The audit enables you to fully leverage the capabilities of Base.com, delivering real benefits for your day-to-day operations.

What You’ll Gain and Why Choose Us?

Audit Based on Experience

Our implementation specialists know Base.com like no one else and will help you implement effective changes. We have a rich portfolio of successful implementations and deep industry knowledge. We assess over 120 features and subsections, ensuring no detail is overlooked.

More Automation, Less Manual Work

We propose ready-to-implement, concrete changes that reduce manual tasks and automate daily processes. This translates to faster order processing, better team organisation, and real savings in time and resources.

Peace of Mind with the Right Security Measures

We ensure your account is not only functional but also secure. Following best practices, we deliver the highest standards of configuration, ensuring operational continuity and data protection.

Solutions Tailored to Your Business

We don’t work from a template—every business has different needs and goals. That’s why we customise Base.com’s features individually to best support your operating model and give you a competitive advantage.

Maximum Efficiency = Higher Revenues

Our actions translate into tangible results—more efficient customer service, faster order fulfilment, and higher customer satisfaction. As a result, you increase sales, reduce costs, and grow your business on solid foundations.

Strategic Development of Your E-Commerce

Based on a precise analysis, we show you where you can gain the most—highlighting new directions, features, and improvements that increase the scale and profitability of your business. Identifying growth opportunities helps you make the most of your company’s potential.

What Are the Stages of a Base.com Audit?

1
2
3
4
Analysis
An assessment of your current Base.com account configuration to identify areas for optimisation.
Needs and Development Direction Discussion
A conversation with an expert to define priorities and set the direction for system development.
Account Verification
A detailed evaluation of key functionalities.
Implementation of Changes
Support and recommendations from specialists to help you achieve your e-business goals.

Audit Scope – What Exactly Do We Analyse?

Automation

Automation

We examine how the system automates daily tasks, such as stock management and order processing. This helps you understand whether most operations are performed automatically—which reduces errors and saves time—or whether they are still done manually.

ERP System

ERP System

We analyse bank transaction imports and invoicing. Automating these areas speeds up settlements and improves financial control, eliminating the need for manual payment checks and document generation.

General Features

General Features

We evaluate the use of tools such as artificial intelligence (AI), as well as email integration and login security. This shows whether the system processes data efficiently and protects access to your account.

Offer and Order Management

Offer and Order Management

We check whether you are fully using options like automatic listing on various platforms and stock synchronisation. We also analyse how the system handles orders—from acceptance to status changes, document printing, and returns management. Efficient order handling leads to faster fulfilment and a better experience for your customers.

Online Shops and Other Integrations

Online Shops and Other Integrations

We assess integration with online shops—synchronising orders, stock levels, and prices. An efficient process setup enables better organisation of multi-channel sales. We also evaluate how Base.com works with other tools, such as accounting systems, communication platforms, payment processors, and wholesalers.

Warehouse Management (WMS)

Warehouse Management (WMS)

We analyse how the system plans stock, forecasts warehouse needs, manages communication with the warehouse (e.g. via email templates), and supports packing and order picking. A well-organised warehouse minimises errors and improves logistics efficiency.

The Official Implementation Team Supports Businesses in Automating E-Commerce Processes

Contact us, and our specialist will design the best implementation plan for your company, providing a tailored offer.