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Base.com is the ideal sales management platform for home and garden centre businesses, automating repetitive tasks, simplifying complex processes, and giving you full control over every stage of the sales journey—no matter the scale or sales channel. Manage a diverse product range, seasonal collections, and bulky shipments, all in one platform that grows with your business.
Bulky items like furniture or bags o soil require special logistics solutions. Base.com integrates with carriers experienced in handling large shipments, helping you negotiate and select the best delivery rates—even for international shipping. You can tag products to automatically define picking, packing, and shipping methods. Assign shipments to pallets and choose the most cost-effective carrier based on real costs and shipment type.
Managing products of different sizes – from decorative items to large wardrobes – can pose a challenge when it comes to order picking. Base.com offers advanced picking strategies designed to support warehouse staff. It can function as a standalone warehouse management system (WMS) or enhance your existing WMS at no extra cost. You can configure the most efficient picking routes, define the dimensions of picking bins or consolidated pallets, and allocate orders to specific warehouse teams. Barcode scanning supports the entire process, ensuring accuracy and speed.
Thousands of SKUs, fluctuating demand, and a warehouse full of seasonal bestsellers are daily realities in the Home & Garden industry. With Base.com’s Product Management module (PIM), you can manage unlimited SKUs, add custom fields and tags to product cards for bulk management, and easily oversee seasonal offers. Automate stock updates, plan supplier orders, and seamlessly expand to international markets.
Managing plant passports and record-keeping doesn’t have to be a chore. Base.com’s print and export module enables you to generate tailored passport templates to meet customer and regulatory needs. Automate the registry of issued passports using integrations with Google Docs or Make.
Protecting delicate items like plants, glass, or ceramics is crucial. Store packaging instructions in the system and assign specific packing materials to orders—from fillers to film. Add notes like “Fragile—glass” that will automatically appear in notifications for packers.
Some products, like live plants, shouldn’t be shipped at the end of the week to avoid weekend delays. With Base.com, set up automatic rules to reschedule shipments or select the best courier with weekend delivery options. Inform customers automatically about dispatch dates, reducing the need for customer service follow-up.
Home & Garden businesses often sell on their own webshops, multiple marketplaces, and internationally. Base.com brings all your channels into one system, automatically syncing stock levels no matter where the order originated. Generate international labels and leverage automatic translations for any product content. If you operate warehouses in UK and abroad, our WMS handles both, routing orders to the correct location based on the buyer’s country.
eBay One of the UK’s largest online marketplaces, eBay is the go-to destination for shoppers looking for home and garden products – from furniture and décor to garden tools and plants. It’s essential to have a strong presence across all relevant categories.
ManoMano One of Europe’s largest specialist marketplaces for DIY, home improvement, and garden products. With Base.com’s integration, you can seamlessly manage your listings, orders, and stock, tapping into a vast community of DIY enthusiasts and home improvers.
Wayfair A leading online marketplace dedicated to home and garden, Wayfair attracts customers looking for everything from furniture and décor to lighting and outdoor products. It’s an excellent platform for reaching home and garden enthusiasts.
B&Q Marketplace A household name in the UK, B&Q’s online marketplace offers sellers the opportunity to reach DIY enthusiasts and home improvers. Perfect for showcasing furniture, home décor, and gardening products, B&Q’s marketplace is trusted by millions of UK customers every month.
Want to always stay one step ahead of the competition? Price automation in Base.com lets you respond dynamically to competitor price changes. Keep your offers attractive, increase sales, and win customers. The tool ensures your prices are always up-to-date, profitable, and aligned with your business goals. It’s a simple yet powerful tool for anyone looking to stay competitive in e-commerce.
Learn more about price automationManaging returns from multiple platforms, restocking inventory, invoice adjustments, and refunds—these are just some of the improvements you’ll find for free in Base.com. We offer a comprehensive, automated solution that streamlines the returns process from start to finish. Provide customers with a return form that matches your shop’s branding, with options to set language, availability period, exclude certain products, and add FAQ links.
Base Connect automates data exchange between your business and partners—shops, wholesalers, and warehouses. Orders, stock, and products are updated automatically, without emails, files, or errors. Easily integrate new partners and automate data exchange. You’ll handle more orders, cut costs, and increase your competitiveness.
Learn more about Base ConnectResponso is the command centre for your customer service. All messages from eBay, Amazon, your online shop, and social media come into one panel. Automated replies, Base.com integration, and AI support help your team communicate quickly and effectively. Manage returns, reviews, and tasks without chaos—all in one place.
Learn more about ResponsoWant to know how much you could gain with Base.com? Enter a few details into our calculator and in just 14 seconds you’ll get an estimated increase in sales and cost savings. No complex analyses—just concrete numbers to help you make informed business decisions.
Calculate impactBase.com empowers you to manage your entire sales process in one place. Beyond its extensive features, it gives you access to a product warehouse where you can build your product database, a panel for bulk listing to marketplaces, and seamless integrations with your online store and key marketplaces.
Functions overviewOrder ManagerMarketplace ManagerProduct ManagerPrice automationCustomer ServiceWMSShipping managementWorkflow automationBase ConnectAI for e-commerce
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