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Forget logging in to each carrier’s panel separately — manage the entire shipment process directly from the Base.com Order Manager. All available carrier integrations offer single and bulk shipment creation.
Did you know that all this can happen without your participation using automated actions? In no time at all, package labels and courier manifests will be printed and waiting on your desk.
Customers feel more at ease when they can track the progress of their shipment. Base.com ensures customer's (and yours) peace of mind, sending an e-mail or SMS with a shipment tracking link. The customer can also check the current delivery status on the unique order information page. You no longer need to remember to send notifications — automatic actions will notify customers whenever the package status changes.
Base.com will also send the tracking number to the marketplace and to your store for you. This task is performed automatically within a few seconds after the shipment is created (only for Amazon the transfer takes up to 30 minutes). Choose whether Base.com should forward the number immediately after the shipment is created or once the order reaches a selected status.
One system combines several dozen key carriers and shipping brokers for you and we are constantly developing further integrations. Starting now, send packages via UPS, FedEx, DHL and many other national and international providers. No need to log in to their services - manage all your shipments in the intuitive Base.com Order Manager.
Create a single shipment directly from the order tab or order list. Send hundreds of shipments at once directly from the order list, without needing to open individual orders. Our suggestion? Set up an automatic action to entirely automate this workflow, e.g. Immediately after receiving the customer's payment!
Create your own size and weight templates for each courier integration. Speed up the process of sending packages, as you will not need to complete this data in each order separately. You can also link dimension and weight templates to specific packaging types, such as pallets. Choose a template from the order card or quickly assign it to the hundreds of packages to be shipped.
Shipping often feels like a race against the clock — eliminate unnecessary steps. Instantly send the labels for printing directly from the order card or the order list, instead of tedious downloading. Integration with Base Printer allows you to print labels at one click from any computer, even outside the office! Set up an automatic action to print labels automatically, e.g. when orders reach a certain status or as soon as a shipment is created.
Use Base.com as an instrument to create packages for various carriers. Create packages from your external application instead of using Base.com panel. One API allows generating corresponding shipments of several dozen carriers in the same way. No longer prepare and maintain each carrier integration separately. The API allows you to create shipments, download labels and track parcels.
Learn more about the possibilities of the APIKeep your customers satisfied by sending a link to the order page. Next to the purchase details, package status information appears along with a shipment tracking link. Your customers can even see their parcel’s route on an interactive map.
Base.com gives you full control over your packages. Trace the statuses individually and collectively, and after delivery you check how many workdays the delivery lasted. Easily check each package's history and search for specific shipments with a practical search engine.
Use automatic actions to verify whether parcels have been delivered, advised for pickup, or returned. Make the system automatically assign such orders to separate statuses and send out suitable messages to customers on your behalf.
Base.com offers you complex sales management. In addition to the Shipping management, we also offer you access to a warehouse, where you can create a product database, a panel for bulk offer listing, and the ability to integrate your store with marketplace platforms.
Functions overviewOrder ManagerMarketplace ManagerProduct ManagerPrice automationCustomer ServiceWMSERPWorkflow automationBase ConnectAI for e-commerceBase Analytics
