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Simon Lam
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Simon Lam
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60 articles by this author
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AI in Base #6: MCP — connect your AI tools to the Base panel
The Base MCP integration connects your favourite AI tools, including ChatGPT, Claude, Cursor, Gemini and…
SL
Simon Lam
6 min · 15/09
Benefits of ERP Integration (and Why They Matter)
ERP integration connects the systems a business already relies on, so information moves between them…
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Simon Lam
6 min · 09/09
How to Sell on Amazon in 2026: Setup, Fees, and Operations Guide
Expanding onto Amazon gives you immediate reach, but it also subjects your business to strict…
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Simon Lam
16 min · 07/09
Base is coming to Microsoft Marketplace. What does this mean for your business running on Business Central?
If you manage omnichannel sales and your accounting system is Microsoft Dynamics 365 Business Central,…
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Simon Lam
2 min · 04/09
AI in Base #5: sell where your customers are already having conversations
Selling directly through an AI conversation is becoming one of the next major shifts in…
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Simon Lam
7 min · 01/09
EDI or API: How Amazon Vendors Connect Today
Amazon runs two separate programs for anyone selling through the platform. Vendor Central is the…
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Simon Lam
11 min · 28/08
Base Changelog – July 2026
Product Manager & Order Manager (OMS) Automatic Actions New Automatic Action: Save printout to Additional…
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Simon Lam
21 min · 25/08
Amazon Returns Explained: Seller Rules, Policies & How to Automate Processing in Base
E-commerce return processing is rarely glamorous, but on Amazon, it is high-stakes. Between strict refund…
SL
Simon Lam
8 min · 24/08
AI in Base #4: count products from a photo in the WMS App
A delivery arrives at the loading bay. Hundreds of items are packed in boxes, and…
SL
Simon Lam
4 min · 18/08
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