base.blogOrder Management

CategoryOrder Management

The Operations Playbook for Growing Walmart Marketplace Brands

T

The Operations Playbook for Growing Walmart Marketplace Brands Walmart Marketplace is quickly becoming one of the most competitive and profitable channels for eCommerce brands. To succeed, sellers need strong operational fundamentals, not just great products. We partnered with SellCord to break down the key strategies every Walmart seller should implement to scale efficiently. 1. Optimize Product...

Why Do High-Growth Brands Struggle With Clean Operational Data?

W
High-growth brands facing operational data challenges across multiple sales channels

In 2026, the Indian e-commerce market is moving faster than ever. Almost 100% of India’s pin codes are now ordered online. But here is a shocking fact: nearly 60% of high-growth brands in India get stuck when they try to cross the ₹10 crore revenue mark. They have great products and happy customers, but their backend is a mess. The reason? They are struggling with operational data issues. As a...

What’s Your E-Commerce Efficiency Score?

W

How to Spot Bottlenecks Before They Slow Your Growth Growing an e-commerce business should create momentum. But for many brands, growth creates something else entirely: more complexity, more manual work, and more operational friction. Orders increase. Channels multiply. Inventory gets harder to manage. Teams spend more time fixing issues than improving performance. And that raises an important...

Top 10 Workflow Breakpoints Between Sales, Ops, and Finance Teams

T
Top 10 Workflow Breakpoints Between Sales, Ops, and Finance Teams

Did you know that the average Indian e-commerce brand loses nearly 25% of its potential annual revenue not to competition or marketing inefficiency, but to internal friction? While most sellers obsess over customer acquisition costs and ROAS, the real profit killers are often hidden much closer to home, inside the invisible walls separating their own teams. In a market as fast-moving as India’s...

Base Changelog – February 2026

B
Chengelog June 2025

Product Manager & Order Manager Automatic Actions (Automations) New action (Orders): Close Packing Assistant (close the Packing Assistant interface automatically). New condition (Orders): Total volume of products in an order (useful for routing/automation based on order size). New action (Products): Add photo in Automatic Product Actions. Base Connect Separated “overwrite contact data”...

How Can an OMS Help Prevent RTOs and Revenue Recovery in Post Order in Indian E-commerce?

H
How Can an OMS Help Prevent RTOs and Recover Revenue Post Order in Indian E-commerce

For Indian sellers, growth is often overshadowed by a silent profit-killer: Return to Origin (RTO). For D2C brands, an order is only a “sale” once the cash is in the bank. However, with Cash on Delivery (COD) still accounting for over 60% of transactions in India, the risk of a package traveling across the country only to be refused at the doorstep is a reality that drains margins...

How Do Indian E-commerce Brands Handle COD Confirmation and Payment Failures Using OMS?

H
How Do Indian E-commerce Brands Handle COD Confirmation and Payment Failures Using OMS?

Operating an e-commerce brand in India is a high-stakes balancing act. On one hand, you have the massive potential of a digital-first population; on the other, you face the unique logistical hurdles of a market that still heavily relies on cash. If you are a founder or a manager at a D2C brand, you know the sinking feeling of seeing a high volume of orders only to realize half of them are either...

How Can an Order Management System Reduce RTO, Cancellations, and Delivery Failures in India?

H
How Can an Order Management System Reduce RTO, Cancellations, and Delivery Failures in India?

  For a D2C brand, the journey from “Order Confirmed” to “Delivered” is the most expensive phase of the business. For a D2C brand, every order represents a promise, but in India, that promise is often broken by logistical hurdles. If you are not actively finding ways to reduce RTO in ecommerce, your profit margins are likely being swallowed by shipping labels and...

 How Does an OMS Manage the Complete Order Lifecycle for D2C Brands in India?

 
How Does an OMS Manage the Complete Order Lifecycle for D2C Brands in India?

In the Indian market, the gap between a successful brand and a struggling one is often the efficiency of their back-end. When a customer orders a leather bag from your website or a marketplace, they aren’t just buying a product; they are buying the promise of a seamless delivery. Managing this promise manually becomes impossible once you scale. An order management system India serves as the...

What Are the Most Critical Post-Order Journeys Every Indian Ecommerce Brand Must Optimise?

W
What Are the Most Critical Post-Order Journeys Every Indian Ecommerce Brand Must Optimise

The real work for an Indian e-commerce brand begins after the customer hits the buy button. With the Indian e-commerce market projected to surpass $115 billion by late 2026, the real battle for profitability is fought during the transit phase. Statistics show that while acquiring a new customer costs 5x more than retaining one, nearly 84% of Indian shoppers say they will not return to a brand...

Time of publication
Category
Tags