India’s e-commerce boom looks spectacular on the surface. With the market racing toward $163 billion by 2026, growth headlines are everywhere. Order volumes are up. GMV charts are green. Dashboards look healthy. But here’s the uncomfortable truth most sellers discover too late: top-line growth is often a vanity metric. A brand celebrating a 30% jump in orders may actually be bleeding cash...
Automatic actions in Base.com are built on a simple idea: when something happens in the system, the next step should happen automatically. Base already knows the event. The value comes from deciding what should happen next, and under which conditions. Every automatic action has three parts: An event that starts the rule Conditions that decide when it applies Actions that run once those conditions...
For Indian sellers, growth is often overshadowed by a silent profit-killer: Return to Origin (RTO). For D2C brands, an order is only a “sale” once the cash is in the bank. However, with Cash on Delivery (COD) still accounting for over 60% of transactions in India, the risk of a package traveling across the country only to be refused at the doorstep is a reality that drains margins...
Operating an e-commerce brand in India is a high-stakes balancing act. On one hand, you have the massive potential of a digital-first population; on the other, you face the unique logistical hurdles of a market that still heavily relies on cash. If you are a founder or a manager at a D2C brand, you know the sinking feeling of seeing a high volume of orders only to realize half of them are either...
Base has long since grown beyond being just an order management tool. Our goal is to build a complete platform that supports every aspect of modern e-commerce. Today, we’re taking another major step in that direction with the launch of the Customer Module — a built-in, lightweight CRM available directly within Base. The module is designed exclusively for B2B relationships. It allows you to...
Walmart has become a critical channel for ecommerce brands looking to diversify revenue, reach new customers, and scale beyond traditional marketplaces. With its massive customer base, trusted brand, and expanding fulfillment capabilities, Walmart is increasingly part of long term marketplace strategies. But selling on Walmart successfully requires more than simply listing products. As brands...
Key Summary Amazon Multi-Channel Fulfilment (MCF) provides fast, reliable logistics using Amazon’s fulfilment network to ship orders from non-Amazon channels. Base.com connects all your sales channels, automates order routing, synchronises inventory in real time. Key difference: Amazon MCF handles the physical fulfilment. Base.com manages, automates, and optimises your entire multi-channel...
Key Summary Mirakl Connect allows sellers to expand across Mirakl-powered retailer marketplaces (B&Q, Decathlon, Debenhams, Macy’s). It provides catalogue mapping, order import/export APIs, status updates, and basic shipment workflows – but not full OMS or WMS capabilities. Base.com is a complete multi-channel operations platform (OMS + WMS + shipping + automation + repricing)...
The Direct-to-Consumer (D2C) model has fundamentally reshaped India’s retail landscape, transitioning from niche digital brands to a dominant force in the e-commerce sector. This transformative journey is driven by a unique confluence of demographic shifts, digital adoption, and technological innovation. The Indian D2C market, valued at approximately $42.59 billion in FY2024, is on an...
Key Summary Base Connect is a global B2B automation layer that links sellers, dropshippers, suppliers, wholesalers and fulfilment partners in real time — anywhere in the world. It synchronises products, stock, pricing, orders, returns and workflows across both sides of the supply chain. Fully integrated into Base OMS, WMS, PIM and Automation tools — no extra software needed. Designed for...