The Direct-to-Consumer (D2C) model has fundamentally reshaped India’s retail landscape, transitioning from niche digital brands to a dominant force in the e-commerce sector. This transformative journey is driven by a unique confluence of demographic shifts, digital adoption, and technological innovation. The Indian D2C market, valued at approximately $42.59 billion in FY2024, is on an...
Key Summary Base Connect is a global B2B automation layer that links sellers, dropshippers, suppliers, wholesalers and fulfilment partners in real time — anywhere in the world. It synchronises products, stock, pricing, orders, returns and workflows across both sides of the supply chain. Fully integrated into Base OMS, WMS, PIM and Automation tools — no extra software needed. Designed for...
Every e-commerce business relies on one simple truth: you cannot sell what you do not have, and you cannot profit from what you cannot move. Inventory management, the discipline of ensuring the right product is available at the right time and in the right place is the core engine of your online store. Yet, this critical function is often plagued by mistakes that silently erode profit margins...
Every e-commerce seller in India knows the thrill of seeing a new order notification pop up. But that excitement can quickly turn into frustration when the same order bounces back as a return. Returns are no longer rare, they are part of the Indian buying culture, especially in fashion, electronics, and COD heavy segments. Yet, for sellers, every return triggers a ripple of hidden costs and...
Product Manager and Order Manager Automatic Actions Extended options for the “Postcode” conditionIn Automatic Actions, we’ve added the operators “Starts with” and “Ends with” to the Postcode condition. Base Connect Trade credit – recurring settlements We’ve added a feature for automatic generation of technical orders and collective invoices for Connect partners.This option reduces the need to...
We know the technological value of our system compared to the competition, but it is always gratifying when independent experts appreciate it as well. We are pleased to share that Base.com has been identified by Gartner® as an example of a Channel Integration App (CIA). Gartner® – A Global Benchmark for Technology Solutions Gartner® is a world-renowned American research and advisory company...
Product Manager and Order Manager Automatic Actions Added new options for the Modify custom field action in Returns: set, append, and mathematical operations. Added a new automatic action: Commission charged to order, along with a new condition: Includes commission type. Base Connect Functional updates to trade credit, including the introduction of Prepaid settlements. Base WMS Added a new tool...
The Indian retail story is being fundamentally rewritten. For years, the narrative was dominated by massive horizontal marketplaces, seemingly unassailable in their scale and discounts. Today, however, a new force is reshaping the landscape: the Direct-to-Consumer (D2C) brand. These fast-growing Indian enterprises are not just surviving alongside the giants; they are building superior, highly...
Key Summary Brightpearl is an ERP-style retail platform built for established retailers needing deep accounting and reporting tools. Base.com is a next-generation e-commerce operations platform with 1,500+ integrations, automation-first workflows, and built-in AI optimisation. While Brightpearl focuses on finance and ERP features, Base.com automates the entire sales and fulfilment process — from...
Key Summary Black Friday 2025 is both the biggest sales opportunity and the toughest operational challenge for e-commerce sellers. Common pitfalls: order surges, stockouts, pricing errors, delivery delays, and rising return volumes — all driven by poor flow management. Automation is the game-changer: OMS and WMS systems synchronise orders, inventory, and logistics to keep operations under control...