Selling online often starts with excitement. You list your products, orders start coming in, and the dashboard shows healthy revenue numbers. Everything looks fine at first glance. But after a few weeks or months, a strange feeling sets in. The bank balance does not match the effort. Cash feels tight even though sales are growing. This is the point where many Indian sellers pause and start asking...
Product Manager & Order Manager (OMS) Automatic Actions New condition: Return form (Orders) A new condition for Orders lets you check which return form a return was created from. You can then trigger different actions based on the form — especially useful for merchants running multiple brands or sales entities who need to separate return workflows. Additional Fields (list-type): multi-select...
The early phase of building a D2C brand in India is anything but easy. Founders juggle product-market fit, supply chain chaos, ad experimentation, and cash flow pressure all at once. But once the first few campaigns begin converting and orders start coming in consistently, momentum builds. Customer acquisition appears manageable, dashboards show upward movement, and daily order notifications...
Most Indian D2C brands eventually reach a stage where scaling purely through paid acquisition becomes harder. CAC rises year over year, competition intensifies, and incremental ROAS starts softening. Growth does not stop, but it becomes more expensive and more dependent on platform dynamics. However, marketplaces are not a margin rescue lever. When D2C ROAS is within market benchmarks, D2C...
Reaching ₹10Cr ARR feels like validation. It tells you the product works, customers are buying, and demand exists. But this is also the stage where many Indian D2C brands unknowingly enter risky territory. The numbers look good on the surface, yet cash pressure slowly starts building in the background. Till this point, growth hides inefficiencies. Discounts feel manageable, ad spends feel...
At around ₹30Cr, the game quietly changes for most D2C founders in India. Until this point, growth is driven by speed. Marketing experiments work, WhatsApp follow-ups convert, marketplaces bring volume, and founders can personally step in when something breaks. The business feels fast and responsive. Then scale kicks in. Logistics bills increase sharply, especially with higher RTO rates on COD...
Did you know that an average Indian online seller loses nearly ₹5.6 crore in missed business opportunities due to implementation delays and fragmented workflows? In the fast-moving Indian e-commerce landscape, where a consumer’s attention span is shorter than the time it takes to skip a YouTube ad, every second counts. Yet, many businesses are still operating with a “digital...
An Indian seller handling 5,000 orders a month is actually managing over 15,000 different data points. From warehouse bins to courier hubs and finally to the customer’s doorstep, information is moving everywhere. Yet, a staggering 65% of finance heads admit they do not trust the data provided by their operations teams. This gap is what we call an ops finance data mismatch. While the operations...
Key Summary Base.com acts as the operational hub, centralising product data, listings, pricing, and inventory so brands can manage and scale multiple sales channels from one system. Temu provides access to rapid marketplace growth and new customers, helping brands expand reach without significantly cannibalising existing sales channels. Orange Connex handles fulfilment and logistics, integrating...
In 2026, e-commerce growth can happen overnight. One viral Instagram reel or a successful “Big Billion Days” sale can take a seller from 50 orders a day to 5,000. But here is a sobering statistic: 70% of growing D2C brands in India struggle to stay profitable because their backend costs rise faster than their sales. India’s e-commerce order volume is projected to reach 15...