Microsoft Dynamics 365 Finance and Operations integration: connect your ERP to multi-channel sales
The Microsoft Dynamics 365 Finance and Operations integration with Base will connect F&O, also known as Dynamics 365 Finance and Supply Chain Management, with your marketplaces and online stores. It is planned to sync orders, stock, invoices and product data between the ERP and every sales channel, so your team stops re-typing data. The integration is coming soon. Leave your details to hear when it launches, or start using Base today.
Orders arrive from marketplaces, online stores and B2B channels every minute, while finance, inventory and product data live in Finance and Operations. Moving that data by hand or through file imports slows the team down and leads to overselling, mismatched prices and invoices that have to be reconciled manually. Base is not an ERP: it is the layer that keeps your sales channels and F&O in sync.
Get notified when it launches
to handle sales from every channel, for every legal entity
less manual re-typing of data between sales and your ERP
stores, marketplaces, couriers and ERP systems in Base
What problems does the Dynamics 365 Finance and Operations integration solve?
Re-entering sales orders in the ERP blocks order processing
Every marketplace and store order has to be reflected correctly in Finance and Operations. At enterprise volumes, manual entry or file imports cannot keep up. The integration with Base will pass sales data to F&O in an orderly process. Base handles day-to-day order processing, while F&O runs finance and operations.
Customer records end up duplicated or incomplete
Marketplace buyers, B2B accounts and returning customers all need consistent records in the ERP. Without an integration, the team creates duplicates or fixes records after the fact. The Base integration with F&O will help keep customer data from your sales channels in line with F&O.
Product data and stock levels drift apart across channels
Product data, prices and stock levels are maintained in F&O, but every sales channel needs them too. When updates do not reach all systems at the same time, you oversell or list outdated data. With the Base integration, F&O can act as the source of product and stock data that Base uses across your sales channels.
Prices and dictionaries need to stay consistent across many systems
Payment methods, currencies, units and warehouses are set up differently in F&O than in sales channels. Without a consistent process, values drift apart and errors reach orders and documents. The Base integration with F&O will support mapping key dictionaries between the two systems, so data passed between the systems stays consistent.
How will Base connect Dynamics 365 Finance and Operations with your sales channels?
Base will connect Microsoft Dynamics 365 Finance and Operations with the whole ecommerce process: from the order in Order Manager, through the ERP document and warehouse, to shipping and customer communication. Connecting an enterprise ERP is only half the job when you sell on many marketplaces, stores and markets at once.
Get notified when it launchesSales data passed to your ERP
You will not have to move orders and documents by hand after every sale. The integration will pass sales data to Finance and Operations in an orderly process, so your team keeps control of the ERP without repetitive work.
Dictionary mappings between Base and F&O
The Base integration with Finance and Operations will support mapping key dictionaries, such as payment methods, currencies, units of measure and warehouses. Values stay consistent with the configuration of both platforms, with no manual matching after every sync.
One consistent flow for orders, invoices and stock
Finance and Operations remains the system of record for finance, products and inventory. Base takes care of day-to-day order handling, marketplace and store integrations, couriers in Shipping management and sales automations. Each system does what it does best. Read more about how Base works with ERP systems on the ERP page.
Why do merchants connect Finance and Operations to Base?
Multi-channel sales without operational chaos
Base gathers orders from every marketplace and store into one dashboard, and the F&O integration ties them to your ERP processes. Instead of running stores, marketplaces, warehouses and finance separately, teams work in one coherent flow, even across several legal entities.
F&O as the system of record, Base as the sales hub
Finance and Operations holds products, inventory, pricing and financial data. Base handles order processing, channel integrations, couriers and automations. You get ecommerce speed without customising your ERP for every new channel.
Automations that cut manual work
Workflow automation in Base covers the sales side: status changes, customer emails, shipping labels and passing data on. The Dynamics 365 Finance and Operations integration will complete it with the ERP layer: orders, documents, products and stock.
Expert support for ERP and ecommerce processes
94% of customers rate our experts' knowledge positively. 76% get a first response within 15 minutes of opening a request. When orders, warehouse and ERP have to run without downtime, you have a team that knows the realities of ecommerce on your side.
An F&O integration sized to your business
Handle growing volumes without re-typing data
As orders pile up across channels, manual work between Base and Finance and Operations starts to hold back growth. Automating the data flow between sales channels and the ERP keeps data in order without adding repetitive tasks for the team.
more orders handled with the same team
saved on order processing
for sales, warehouse and ERP documents
Multiple legal entities and markets? Connect F&O to a full sales ecosystem
Thousands of parcels a day, several legal entities, warehouses in different countries and sales on dozens of marketplaces. A dedicated account manager, account audits, implementation support and direct contact with courier teams are standard on the Enterprise plan.
increase in monthly orders from Enterprise customers (YoY 2023/2024)
more active sales channels
more automated actions implemented with a supervisor
Starting Ecommerce on F&O? Organise your data from day one
Your first online channels are the best moment to avoid re-typing data between stores, marketplaces and the ERP. With the F&O integration you set up orders, products, prices and stock correctly before volumes start to grow.
on the Freemium plan up to 100 orders per month
products in the catalog to start
integrations available
How will I connect Dynamics 365 Finance and Operations to Base?
Run the integration without building your own API connection
Once the integration is available, you will be able to add Microsoft Dynamics 365 Finance and Operations in Base, connect your F&O environment and configure the mappings needed for data exchange, all from the Base panel. A step-by-step configuration guide will be published in the Help Center at launch.
Let us know you're interestedFAQ
The launch date is not set yet. Leave your details and Base will let you know as soon as it is ready to connect.
No. Business Central and Finance and Operations are separate Microsoft ERP products with different APIs. This integration is built for Dynamics 365 Finance and Operations, also known as Dynamics 365 Finance and Supply Chain Management. If you use Business Central, see the Microsoft Dynamics 365 Business Central integration.
No. Base is not an ERP. Base connects your marketplaces and online stores to Dynamics 365 Finance and Operations and syncs data between them, while F&O stays your system for finance, products and inventory.
Base has 2000+ integrations with marketplaces, online stores, couriers and ERP systems, such as Amazon, eBay, Allegro and Shopify. Browse them all in Integrations.
You will need a Dynamics 365 Finance and Operations environment and access to its admin settings. Detailed requirements and a configuration guide will be published at launch.
Get ready for the Dynamics 365 Finance and Operations integration
The Dynamics 365 Finance and Operations integration will connect your ERP with every sales channel in Base, so orders, stock, invoices and product data stay in sync without re-typing. Get notified when it launches, and start organising your multi-channel sales in Base now.
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