India’s D2C market crossed $108 billion in 2026 and is growing at approximately 34.5% CAGR. Behind those numbers sits a structural operations crisis that most brands only partially understand. The national average RTO rate for D2C brands in India sits between 20-30%. For COD-heavy categories like fashion, footwear, and general merchandise, it can touch 40%. A brand doing 500 orders per day...








