Integrate Freshdesk with euShipments

Freshdesk is a system for processing e-mail messages, allowing consultants to efficiently manage correspondence with customers. It provides an opportunity to sort and tag messages, consult them within a team or prioritize requests.

Integration between Base.com and Freshdesk automatically searches for orders associated with the sender's email address of a particular message. Next to the message body, Freshdesk displays an additional side panel showing the orders of a particular customer. Clicking the order number takes you directly to the order card in the Base.com panel.

This solution reduces switching between systems and manual searching for orders. It also allows you to quickly check, for example, the order status or date, as this information is already displayed within the Freshdesk add-on.

The Base.com - Freshdesk integration also allows you to create a new order for a customer directly from within the Freshdesk add-on, e.g. as soon as you read such request in an email request.

Using the Freshdesk add-on is free, without any limit on the number of processed messages.

To learn more about the integration, see the article Freshdesk.

Integrating euShipments.com with your Base.com account streamlines your fulfillment and cross-border delivery processes, giving you full control over your international logistics operations from a single platform. By utilizing euShipments.com's advanced fulfillment and logistics services, you can enhance the efficiency of your order fulfillment, cut down on operational costs, and expand your reach to customers across Europe.

The euShipments.com integration via API ensures seamless communication between your online store and the fulfillment network, automating key processes and providing up-to-date information at every step of the order journey.

Key benefits of euShipments.com Integration: