Integrate Zendesk with euShipments

Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from Base.com directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.

• The add-on shows the order number, date and its status, which allows you to improve customer service.
• From the side block, you can conveniently go to the correct order card in Base.com.
• The add-on allows you to create a new order for a given customer directly from the Zendesk panel without going to the Base.com panel.

Integrating euShipments.com with your Base.com account streamlines your fulfillment and cross-border delivery processes, giving you full control over your international logistics operations from a single platform. By utilizing euShipments.com's advanced fulfillment and logistics services, you can enhance the efficiency of your order fulfillment, cut down on operational costs, and expand your reach to customers across Europe.

The euShipments.com integration via API ensures seamless communication between your online store and the fulfillment network, automating key processes and providing up-to-date information at every step of the order journey.

Key benefits of euShipments.com Integration: