Integrate sendSMS.ro with Dextrum

Good customer reviews depend on more than just packing the package correctly and shipping it quickly. Customers expect notifications about every stage of its implementation. That is why among our integrations appeared communication platform sendSMS.ro (SMS, RCS, Viber), which allows you to send SMS messages related to orders, regardless of whether they come from marketplace, store or other source. Sending notifications is done directly from the Base.com dashboard, so the whole process is concentrated in one place!

Integrating Base.com and sendSMS.ro gives you the ability to create SMS templates and send them in bulk to recipients from a designated list of orders, such as with a thank you for a purchase or with information about shipping. The system can send SMS messages even without your participation if you set up an automatic action for a specific event, such as collecting a payment. If you need to send an individual message to a customer, you also have this option - from within the order.

Base.com does not charge any fees for sending SMS, you are billed directly to sendSMS.ro.

Base.com clients who want to use the SendSMS module, will also receive a special offer:

• 100 free messages
• Preferential price without quantitative thresholds (after using up the 100 free messages)
• Special price for the implementation of the sender’s ID
• Dedicated Account Manager for cooperation with Base.com
• Free email support 24/7 in English
• Phone support from 9 AM to 5 PM on working days (in English and Romanian)

To use the new integration just register to SendSMS service, then connect the module in the Base.com panel in Integrations → Others → SendSMS.

Integrating Base.com account with Dextrum allows you to control and manage your fulfillment orders in one intuitive system. Fulfillment as a form of outsourcing logistics services is becoming more and more popular amongst retailers. Outsourcing the logistics process to an external company saves time, eliminates the fixed costs associated with renting a warehouse, and reduces packing or shipping mistakes. The range of services offered can vary from one provider to another.

By connecting via API, Base.com and the Dextrum system are able to exchange information on new orders appearing on your website or marketplace account. Base.com x Dextrum integration is provided by a third-party company - please contact the supplier before adding it to your panel.

Integrating a Dextrum with Base.com enables:

• forwarding orders to Dextrum (including automation of order forwarding and processing back orders)
• viewing current order status
• automatic forwarding of the shipment tracking number either to the customer or marketplace platform