Integrate TrustMate with Dextrum

TrustMate is a tool that allows you to build your company’s image on the web by managing opinions. It helps to ensure the quality and length of recommendations, directly affects SEO, increases sales conversion and increases the company's position in search results.

How does the integration work?
TrustMate retrieves order statuses from a given Base.com account in order to determine which order a request for review should be sent to. Then, every half hour, TrustMate queries the Base.com API and retrieves the information about orders that have changed the status to the one set by the user (e.g. completed, shipped or delivered). Feedback requests for these orders are queued and dispatched.

Check the possibilities of integrating Base.com with TrustMate:

• Obtaining reviews - quickly acquire long reviews, rich in keywords thanks to the system of hints to reviews
• Better SEO - real opinions positively affect the positioning of the website and products in the Google search engine
• Reducing the number of negative opinions - thanks to the possibility of mediating with dissatisfied customers, you can quickly "put out the fire"
• Monitoring of collected opinions
• Increased sales and brand awareness thanks to returning customers
• Automatic translation of opinions into a foreign language - your new customers on the foreign market will have the opportunity to read the opinions of buyers in their home country

Integration instructions:
Integration is provided by TrustMate and is supported by their local technical team.
Register on the TrustMate website. Then, after logging in to the TrustMate panel, go to the "Integrations" section available in the menu on the left. From the horizontal list at the top of the page, select "Platforms" and then find Base.com. Then enter your Base.com account API key in the field under the "Base.com API Key" heading.

Special offer for Base.com users:
Thanks to the partnership with TrustMate, Base.com customers can take advantage of free opinion consultation in their online store with an expert in this field, who will conduct a professional analysis and propose a number of solutions that can significantly increase conversion. By participating in an audit for Base.com customers, you can also take advantage of 2 free months with an annual service subscription.
Register for free, to receive a free audit for new users.

Integrating Base.com account with Dextrum allows you to control and manage your fulfillment orders in one intuitive system. Fulfillment as a form of outsourcing logistics services is becoming more and more popular amongst retailers. Outsourcing the logistics process to an external company saves time, eliminates the fixed costs associated with renting a warehouse, and reduces packing or shipping mistakes. The range of services offered can vary from one provider to another.

By connecting via API, Base.com and the Dextrum system are able to exchange information on new orders appearing on your website or marketplace account. Base.com x Dextrum integration is provided by a third-party company - please contact the supplier before adding it to your panel.

Integrating a Dextrum with Base.com enables:

• forwarding orders to Dextrum (including automation of order forwarding and processing back orders)
• viewing current order status
• automatic forwarding of the shipment tracking number either to the customer or marketplace platform