ORLEN Paczka is a popular delivery service to pickup points - parcel lockers, ORLEN stations and partner points all over Poland. Our ORLEN Paczka integration in Base.com makes handling order shipments fast, simple and highly automated. The ORLEN Paczka integration in Base.com lets you ship parcels individually, in bulk, or even fully automatically, passing the tracking number to your shop and marketplaces, as well as to your customers together with a parcel tracking link.

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Key capabilities of the ORLEN Paczka integration:

  • bulk and automatic parcel shipping without your involvement
  • printing labels/waybills from the order card and order list
  • generating a dispatch book and handover protocol
  • passing tracking numbers to marketplaces and your online shop
  • sending email/SMS notifications with a parcel tracking link
  • automatic actions based on the shipment status
  • integrating multiple ORLEN Paczka accounts (including the same account with different sender addresses)
  • quick connection of your ORLEN Paczka account to the integration

One shipping hub for all channels

Combine sales from many sources in one intuitive Order Manager in Base.com. Our ORLEN Paczka integration connects with many channels — from your own shop to marketplaces - so you handle all orders and shipments in one place. The tracking number is automatically passed wherever it is needed, which shortens handling time and reduces errors.


Fast parcel shipping: individually, in bulk and automatically

Ship parcels at the pace of your business. You can create labels for a single order straight from the order card, but also handle an entire order list at once. For repetitive tasks, turn on automations - the ORLEN Paczka integration with Base.com can ship parcels without your involvement, according to the rules you set. That is real time savings during peak shipping seasons.


Documents and waybills always at hand

Print shipping labels (waybills) with a single click — individually or in bulk. The system will also generate a dispatch book and handover protocol, which streamlines the shipping process and makes working with the courier and the sending point easier. Thanks to consistent documents you will speed up dispatching parcels and reduce the risk of mistakes.


Automatic parcel tracking and customer notifications

After a parcel is shipped, the integration passes the tracking number to your shop and marketplaces and sends customers notifications with a tracking link. That means fewer order status inquiries and greater transparency of the whole process. When the status changes to “delivered”, the system can trigger automatic actions - e.g. send the customer a thank-you email or a request for a review.


Full flexibility of account and address configuration

In Base.com there are no limits on the number of ORLEN Paczka accounts connected to the integration. You can add the same account several times, assigning different sender addresses. This makes it easy to handle multiple warehouses, sending points or product lines, keeping order in your shipping logistics chain.


How to start? A simple start in a few steps


Step 1: Log in to Base.com

Go to the Seller Panel and open the “Integrations” section.


Step 2: Enable the free plugin

Start the ORLEN Paczka plugin and go to its settings. The integration is available at no additional cost.


Step 3: Connect your ORLEN Paczka account in Base.com

Connect your ORLEN Paczka account directly in our panel - everything in one place.


Step 4: Done!

From now on you can ship parcels, print labels, generate documents and automate actions for your orders and customers.


How does ORLEN Paczka delivery work?


Sending at a point or pickup by a courier

The parcel is created in Base.com and then picked up by a courier or sent by you in person at one of thousands of points: parcel lockers, ORLEN stations or partner points. That is convenience for you and a flexible choice of the sending location.


Fast delivery to the pickup point

By default the parcel reaches the point chosen by the customer within 1-2 days. The customer receives an email and SMS about the possibility of pickup, which shortens the waiting time and improves the shopping experience.


Time for pickup and the return flow

The parcel waits at the point for 3 days, after which it is returned to the seller. The integration lets you monitor statuses on an ongoing basis so you can properly plan the next steps in handling the order and products.

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Check ORLEN Paczka integration with other systems:

ORLEN Paczka + Marketplace

ORLEN Paczka + Shops

ORLEN Paczka + hp wms



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