Integrate Google with Zendesk

Integrating Google Shopping with Base.com will allow you to show products in Google Shopping results without purchasing additional plugins for your web shop. You can take advantage of this integration (as with dozens of others) as part of your subscription - at no extra cost.

Base.com offers highly appreciated listing tools, making the process simple and efficient. As a product source, connect your store's warehouse and let Base.com ensure stock and price synchronization with Google Shopping platform. It is possible to automatically close out of stock offers or if the warehouse price would be set to zero.

The Google platform directs interested customers to your store - if you want, you can download store orders to the Base.com Order Manager, which significantly streamlines the process of order processing.

Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from Base.com directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.

• The add-on shows the order number, date and its status, which allows you to improve customer service.
• From the side block, you can conveniently go to the correct order card in Base.com.
• The add-on allows you to create a new order for a given customer directly from the Zendesk panel without going to the Base.com panel.