Microsoft Dynamics 365 Business Central integration. ERP connected to your multi-channel sales.
Orders flow in from marketplaces, online stores, and other channels, but accounting data, products, stock levels, and prices still have to stay in line with your ERP system. Manually moving information between sales channels and Microsoft Dynamics 365 Business Central means delays, a risk of errors, and extra work for the team.
The Microsoft Dynamics 365 Business Central integration with Base connects multi-channel sales with your ERP processes. It automates the transfer of documents and sales data, handles dictionary mappings, synchronizes product and warehouse data, and keeps the process between Base and the ERP consistent.
Try it for free
to handle sales from multiple channels
less manual re-typing of data between sales and your ERP system
stores, marketplaces, couriers and ERP systems in Base
What problems does the ERP integration with Base solve?
Manually moving invoices and sales data takes up the team's time
Every sale has to be settled correctly in your accounting or ERP system. At higher order volumes, re-typing data from sales channels into Microsoft Dynamics 365 Business Central quickly becomes a bottleneck. The Base integration passes sales data and documents to the ERP in an orderly process - automatically, manually, or in bulk, depending on the configuration. Base remains the place for day-to-day order handling, while the ERP system takes care of accounting processes, documents, company data, and operational control.
Product data in the ERP and sales channels starts to drift apart
Changes to names, SKUs, EANs, prices, units, variants, or descriptions do not always reach every system at the same time. As a result, the team has to update products by hand in several places, which increases the risk of errors. The ERP integration with Base lets you work on a single source of product data and use it in multi-channel sales. Microsoft Dynamics 365 Business Central acts as the source of product data, and Base uses that information in sales, listing, and warehouse processes.
Stock levels cannot keep up with sales across many channels
Selling simultaneously on marketplaces, in online stores, and through other channels increases the risk of selling a product that is no longer in stock. The ERP system often holds up-to-date warehouse data, but without an integration it has to be moved to the sales system manually or via files. The Microsoft Dynamics 365 Business Central integration with Base synchronizes stock levels from the ERP to Base. Once products are linked, stock from the ERP lands in the right Base warehouse, from where it is used in order handling and further sales channel updates.
Prices and dictionaries need to stay consistent across many systems
Promotions, cost changes, and new price lists should reach sales channels quickly. Without a consistent process between the ERP and the sales system, prices can drift apart, which increases the risk of errors in listings and documents. The Base integration supports dictionary mappings between Business Central and Base - payment methods, payment terms, shipping methods, currencies, units of measure, and warehouse locations. Data transferred between the systems stays consistent and in line with the configuration of both platforms.
ERP automation for multi-channel sales
Simply connecting an ERP system is not enough when sales happen at the same time across many marketplaces, stores, and markets. Base connects Microsoft Dynamics 365 Business Central with the whole e-commerce process - from the order, through the document and warehouse, to shipping and customer communication.
Try it for freeSales data passed to your ERP
You do not have to move documents and data by hand after every order. The Base integration passes sales data to Business Central in an orderly process - automatically, manually, or in bulk for a chosen period. It is a flexible setup for companies that want to keep control of the ERP process without losing time on repetitive tasks.
Dictionary mappings between Base and Business Central
The integration supports mappings of the key dictionaries: payment methods, payment terms, shipping methods, currencies, units of measure, and warehouse locations. Data transferred between the systems stays consistent with the configuration of both platforms, with no manual value-matching after every synchronization.
A consistent process for orders, documents and stock
Business Central acts as the ERP system responsible for accounting processes, company data, and the warehouse, while Base takes care of day-to-day order handling, marketplace and store integrations, couriers, and sales automations. Each system does what it does best.
Why do merchants connect Business Central to Base?
Multi-channel sales without operational chaos
Base gathers orders from many channels in a single dashboard, and the Business Central integration links them to your ERP processes. Instead of running the store, marketplace, warehouse, and accounting separately, the team works in one coherent process.
Business Central as the data source, Base as the sales center
Business Central holds product, warehouse, pricing, and accounting data, while Base handles day-to-day order processing, marketplace and store integrations, couriers, and automations. Each system does what it does best.
Automations that cut manual work
Automatic actions in Base support the sales side of the process: status changes, customer communication, shipping, and forwarding data onward. The Business Central integration completes it with the ERP layer - documents, products, prices, and stock.
The best support
94% of customers rate our experts' knowledge positively. 76% get a first response within 15 minutes of opening a request. When the ERP, sales, and warehouse process has to run without downtime, you have a team that knows the realities of e-commerce on your side.
A Business Central integration sized to your business
Starting out? Connect Business Central and organize your data from the start
The first sales channels are the best moment to avoid re-typing data between your store, marketplace, and ERP. With the Business Central integration with Base you organize documents, products, prices, and stock faster - before order volumes start to grow.
on the Freemium plan up to 100 orders per month
products in the catalog to start
integrations available
Handle larger volumes without re-typing data
As orders pile up, manual work between Base and Business Central starts to hold back growth. Automating sales data transfer, stock synchronization, and dictionary mappings helps keep data in order without adding repetitive tasks for the team.
more orders handled with the same team
saved on order processing
for sales, warehouse and documents
Growing revenue? Connect your ERP to a full sales ecosystem
Thousands of parcels a day, multiple courier accounts, and sales in several countries at once. A dedicated account manager, account audits, and direct contact with courier teams are standard on the Enterprise plan.
increase in monthly orders from Enterprise customers (YoY 2023/2024)
more active sales channels
more automated actions implemented with a supervisor
Connect Business Central step by step
Run the integration without building your own API connection
Once the integration is available, you will be able to add Microsoft Dynamics 365 Business Central in Base, connect your ERP account, choose a company or environment, and then configure the mappings needed for data exchange.
A typical ERP integration setup includes:
- Adding the integration in Base
- Authorizing access to the ERP system
- Choosing a company, environment, or organizational unit
- Fetching dictionaries from the ERP, e.g. payment methods, currencies, warehouses, units of measure, payment terms
- Mapping Base data to ERP data
- Choosing customer lookup rules, e.g. by tax/VAT ID, email, name, or phone
- Choosing product lookup rules, e.g. by SKU, EAN, or ERP code
- Configuring what happens when no match is found, e.g. creating the customer, stopping the export, or using a default customer
- Enabling automations, e.g. exporting an order or invoice after a status change
- Monitoring errors and retrying operations when needed
In the first stage, the safest scope is support for the cloud/SaaS version. On-premise installations usually require individual configuration, access to the customer's server, network settings, certificates, and a separate technical path.
