Integrate Amazon with Responso

Integration with Amazon is a two-way integration that offers downloading orders from the marketplace to the Base.com panel, as well as listing and synchronizing offers. For listing you can use your store's warehouse, Base.com warehouse, wholesaler or external ERP system. Orders from Amazon can be handled in the Base.com Order Manager or forwarded to the store / ERP. The number of Amazon connected accounts is unlimited - you can add as many accounts as you need within your business, without affecting the subscription amount.

Integrating Base.com with Amazon offers:

• listing thousands of offers with just a few clicks
• to synchronize quantities and prices on Amazon according to your stock
• downloading and handling orders in Base.com
• forwarding orders to the store or ERP
• forwarding shipping numbers to Amazon
• handling orders quickly and without errors with the help of the Pick&Pack Assistant
• using the automatic actions that take care of your orders
• issuing invoices and receipts for downloaded orders
• creating shipments with selected carriers
• recognize the caller who made the purchase in Amazon with BaseLinker Caller application

Explore additional possibilities of integrating Amazon with Base.com:

• rapid creation of new offers, both by joining existing EANs and ASINs, as well as completely from scratch based on your warehouse data
• creating invoices with the appropriate VAT rate depending on the particular FBA dispatch warehouse
• distinguishing between FBA and FBM orders
• forwarding an invoice PDF to Amazon
• forwarding the shipping number to Amazon

Responso allows you to manage messages from different sources in one panel - it collects messages from Amazon, Allegro, email inboxes and Facebook, among others. It also has a useful autoresponder function.

Integration with Responso also makes it easier to work in the Base.com panel itself. By the order card in the Base.com panel you can see all correspondence with the customer from Responso with the possibility of continuing the conversation directly in Base.com. Additionally, in the 'Orders' tab you can see the 'Responso' subcategory along with information about how many messages are waiting for a response.