Integrate wooCommerce with Responso

Integrating wooCommerce online store to the Base.com system focuses on connecting the store platform with marketplace services, such as Allegro, eBay or Amazon. Marketplace integration modules built into store platforms usually provide very limited functionalities. Sellers often choose Base.com as an intermediary to access its features to support the offer listing and sales management. Get surprised how simple and quick such integration process actually gets!

Retailers running their business exclusively in the online store also switch their order management to Base.com to improve their workflow using the Pick&Pack Assistant or automatic actions, and benefit from the carrier and accountancy integrations in one place.

Integrating a wooCommerce store with Base.com enables:

• downloading orders from wooCommerce to the Base.com panel (orders from all channels are handled in one place, i.e. in the Base.com Order Manager)
• listing products from the store's warehouse to the marketplace (wooCommerce store as an external warehouse)
• forwarding orders from the marketplace (integrated two-ways) to the online store
• prices and stock synchronization between the store and multiple marketplace services
• forwarding shipping numbers and order statuses from Base.com to the store (so that the store also has live order data when processed in Base.com)
• updating products in offers according to the information in the store's warehouse
• creation of invoices based on orders from wooCommerce and possible forwarding to the external accounting program
• printing receipts on a fiscal printer for orders downloaded from wooCommerce
• recognition of the caller who made a purchase in wooCommerce with BaseLinker Caller application
• easy shipping label creation

Basic online store platform task is to present the goods and provide a convenient purchase process for the buyer. The order handling workflow itself isn't usually advanced in the majority of shop platforms, and that's why it is worth connecting the shop to a tool created for this purpose - the Base.com.

wooCommerce store integrations with the marketplace, carrier or accounting system, available in Base.com, are always up to date and very simple to set up. All are located in one place and supported by a single interface. No longer worry about a malfunctioning store plugin or issues with the module installation.

Integrate your wooCommerce store to Base.com in a few minutes and advance your sales to the next level!

Responso is a system that facilitates e-commerce customer service and significantly increases its efficiency. It enables central management of communications from multiple sources. It serves as a standalone tool, but can also act as an integrated module of Base.com, extending and complementing its buyer service capabilities.

Learn about selected features of the Responso system:

• Autoresponders for Allegro, Amazon, eBay, Empik, Kaufland and many others
• Extensive automatic actions based on, among other things, key phrases or message sentiment
• AI functions - including message correction and generation, and context and sentiment analysis
• Online chat to configure and embed on your e-commerce site
• Multiple integrations with marketplaces, store platforms, social media or email inboxes
• Support for foreign sales, thanks to translated autoresponders, among other things
• Reports of efficiency of customer service employees, average response time and other parameters
• Reviews module, which gathers reviews from all Allegro accounts in one place and provides opportunities for automation

Integration with Responso also makes things easier in the Base.com panel itself, where you can access the entire Responso inbox. Next to the order card in the Base.com panel, you can also see the correspondence with a given customer. In addition, from Responso you can, among other things, view the customer's order history in Base.com and manually and automatically change order statuses. You can also instantly download shipping labels or add a note to an order, which will be visible in the information in the Base.com panel.